Store-bought drain chemicals dissolve soap and light grease. They do nothing for root intrusion 40 feet in, grease buildup past the p-trap, or a collapsed pipe segment masquerading as a clog. Masters Plumbing Service's drain techs in New Windsor arrive with hydro-jetting equipment rated to 4,000 PSI and a CCTV push-rod camera to locate, clear, and document the obstruction โ not temporarily push it deeper.

Every drain call we run in New Windsor, NY starts with understanding the blockage before selecting the method. Here's what that difference looks like.
Before recommending any clearing method, we run a push-rod camera into the line to visually confirm blockage type, location, and pipe condition. Grease 30 feet in looks different from a root ball at a joint โ and each needs a different response.
Our truck-mounted jetting units propel water at up to 4,000 PSI through a rotating nozzle that scours pipe walls clean โ removing grease buildup, scale, and soft root intrusions that a cable auger simply punches through and leaves.
We clear kitchen drains, bathroom sink and shower drains, floor drains, laundry drains, and 4โ6 inch main sewer lines. Our nozzle set and cable sizes scale from a 1.5-inch drain arm to a 6-inch commercial main.
Before-and-after camera footage is available for main line work. Insurance claims and real estate disclosures often require this documentation โ we provide it as a standard part of camera-scope jobs.
Not every blocked drain is the same problem. Here's how our team approaches each type โ with the specific tools and techniques that actually resolve it.
Kitchen drains accumulate FOG โ fats, oils, and grease โ that solidifies on pipe walls and progressively narrows the line over months and years. We use a combination of a cable auger to break the initial plug and a hot-water hydro-jet pass to scour residual grease film from the pipe walls. For commercial kitchens we also service grease interceptors and document the cleaning for health code records.

Hair and soap scum bond to pipe walls inside the p-trap and drain arm, forming a mat that progressively constricts flow until drainage stops entirely. Our techs remove the drain cover, clear the p-trap obstruction with a hand snake or drum auger, and flush the line to confirm full flow.
Root intrusion at pipe joints is the leading cause of main sewer blockages in homes over 20 years old. Our electric root cutter removes the root mass; we re-scope after clearing to confirm the line is open to full diameter before pulling equipment.
Basement floor drains and laundry room drains often go years without service and develop sediment, lint, and mineral scale blockages. We clear with an electric snake and flush thoroughly. Floor drain traps can also dry out and allow sewer gas into the structure โ we re-water the trap and can install a trap primer if the drain is prone to drying in New Windsor's climate.
A documented preventive cleaning program creates a camera record of pipe condition over time โ useful for catching structural deterioration before it causes an emergency and for insurance or real estate disclosure purposes.
Pre-purchase sewer scope reports in New Windsor are accepted by real estate attorneys, buyers' agents, and home inspectors as documented evidence of drain system condition.
We don't show up and start snaking blind. Our camera-first protocol confirms what we're clearing before selecting the method โ saving you money and preventing repeat calls.
Which fixtures are affected tells us whether we're likely dealing with a localized clog or a main line blockage โ and what equipment to load before leaving.
Before clearing anything, we run the CCTV camera to see blockage type, location, and pipe condition. This prevents treating a structural pipe failure with a jetting pass that won't hold.
If the camera reveals a structural problem requiring repair rather than just clearing, we tell you now rather than charging for a clearing that won't last.
Before-and-after footage is available on request for main line work. Your service report documents everything found โ useful for future maintenance planning or insurance.

My kitchen drain had been running slow for months and stopped entirely the night before Thanksgiving. Masters Plumbing Service had a tech out same morning, ran the camera, and found a 15-foot grease accumulation in the drain arm past the wall. The jetter cleared it in 20 minutes. The before-and-after footage was remarkable โ I could see the pipe walls go from coated to clean. No recurrence four months later.
Main line backed up on a Sunday. Masters Plumbing Service came within 2 hours, camera found a 3-inch grease plug combined with roots at a joint, cleared both with cable and jetter, and sent me the scope video. Exactly the transparency I wanted.
We own a rental property and schedule annual hydro-jet maintenance with Masters Plumbing Service. The jetting intervals have brought drain-related tenant calls down to nearly zero. The camera documentation each year also gives us a clear picture of pipe condition over time โ we caught a developing joint offset early and addressed it before it became an emergency.

Our drain technicians are based in and around New Windsor to keep drive times short and same-day slots realistic.

Masters Plumbing Service's certified drain team is in New Windsor today. Call now to check same-day availability.
๐ Call +1-844-833-0201 Now